1.1 Please indicate your status:
1.2 Approximately how long did you have to wait before speaking/communicating with a representative?
1.3 I believe that the Student Success Coach responded to my needs in a timely manner.
Strongly Disagree = 1
Strongly Agree = 4
1.4 I believe that the Student Success Coach respected me as a person.
1.5 I believe that the Student Success Coach is approachable and easy to talk to.
1.6 The Student Success Coach understood the concerns I brought to the advising session.
1.7 The Student Success Coach seemed interested in me as a person and in my educational endeavor.
1.8 I was encouraged by my Student Success Coach to make my own decisions.
1.9 I would recommend my Student Success Coach to other students
1.10 I would return to a Student Success Coach if I felt the need.
1.11 I am better prepared now to work through future academic problems on my own.
1.12 My experience with an academic Student Success Coach has positively affected the chances that I will stay in college.
1.13 I regard academic advising as a necessary part of the University.
1.14 The academic Student Success Coach made clear the various policies and procedures.
1.15 I regard academic advising as a necessary part of my educational success.
1.16 After visiting with an academic Student Success Coach I had a strong understanding of resources available to me as a student.
1.17 I prefer meeting face-to-face with a Student Success Coach.
1.18 I prefer communicating through e-mail with a Student Success Coach.
1.19 Please rate your overall academic advising experience:
1.20 How can we improve our academic advising services?
Thank you for your responses, your input is important.