1Satisfaction: We are very interested in your opinion on the Customer Service you received. Please read each question and select the best answer that applies to you. Your responses are completely anonymous. Thank you

1.1Please indicate your status:

1.2Approximately how long did you have to wait before speaking/communicating with staff?

 

1.3 Students:  What was the purpose of your visit?


1.4


1.5 Faculty/ Staff:  What was the purpose of your visit?


1.6


1.7

The staff listened respectfully to my questions and concerns.

 

  


1.8

The staff interacted with me in a professional manner.

 

  


1.9

Staff was knowledgeable about available resources related to answering my questions.

 

  


1.10

Overall, I was satisfied with how my needs were resolved.

 

  


1.11

Overall, I was satisfied with the customer service I experienced.

 

  


 
1.12


 

Thank you for your responses and participation