1.1 Please indicate your status:
1.2 Approximately how long did you have to wait before speaking/communicating with staff?
1.3 What was the purpose of your visit?
1.4 If other, please explain in comment box below:
1.5 The staff listened respectfully to my questions and concerns.
Strongly Disagree = 1
Strongly Agree = 4
1.6 The staff interacted with me in a professional manner.
1.7 Staff was knowledgeable about available resources related to answering my questions.
1.8 Overall, I was satisfied with how my needs were resolved.
1.9 Overall, I was satisfied with the customer service I experienced.
1.10 Who specifically assisted you? (name is optional) Please provide any comments or recommendation for improvement. For follow-up--provide your name and contact information.
Thank you for your responses and participation